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Remote Support

Banks Technology Services utilizes Remote Support software to better assist our customers. By connecting to your computers remotely we’re able to fix issues more quickly than if we made an onsite visit. We’re also able to perform maintenance or fix non-critical issues after hours so that we do not disrupt your work day.

We use industry leading Remote Access software from Citrix to perform all of our Remote Support. This ensures that the connection to your computer is safe and secure. We find that we’re able to fix roughly 90% of all reported issues using our Remote Support software. As long as your computer has an internet connection, we can provide support. Contact us today to find out more about our [intlink id=”6927″ type=”page”]Remote Support[/intlink] options.[/text_output][/vc_column][vc_column width=”1/2″][columnize][icon_list style=”font-size:18px;”][icon_list_item style=”color: #78a22f;” type=”check”]Safe and Secure[/icon_list_item]

[icon_list_item style=”color: #78a22f;” type=”check”]Fewer Interruptions[/icon_list_item]

[icon_list_item style=”color: #78a22f;” type=”check”]No Travel Required[/icon_list_item]

[icon_list_item style=”color: #78a22f;” type=”check”]Get Support Instantly[/icon_list_item]

[icon_list_item style=”color: #78a22f;” type=”check”]After Hours Maintenance[/icon_list_item]

[icon_list_item style=”color: #78a22f;” type=”check”]Virus & Malware Removal[/icon_list_item] [/icon_list][/columnize][button shape=”rounded” size=”large” float=”none” circle=”true” info=”none” info_place=”top” info_trigger=”hover” href=”https://banks-tech.com/remote-support-contact-us/”]Find Out More about our Remote Support services.[/button][/vc_column][/vc_row]